Privacy Policy

This Privacy Policy explains how kubelogicnet.com (“we”, “us”) collects, uses, stores, and shares personal data when you contact us with tour inquiries or booking requests through our website (including forms and related communications).

Who is the data controller

kubelogicnet.com, legal form: PE.

Address: 12 Bohdana Khmelnytskoho St, Kyiv, 01001, Ukraine.

Email: contact@kubelogicnet.com  |  Phone: +380 735 496 8580.

EDRPOU registration code: 45842617.

Managing Director: Laura Fischer.

Personal data we collect

Depending on how you use the website, we may collect:

  • contact details you provide (e.g., name, email, phone);
  • details of your inquiry/booking request (e.g., dates, route, special requests);
  • communication records (messages, requests, and responses);
  • technical data related to operating the website (e.g., IP address, device/browser type, logs) when necessary to ensure functionality and security.

How we use personal data (legal bases)

We process personal data in accordance with applicable Ukrainian law. Legal bases may include:

  • performing steps at your request prior to a potential contract and/or executing the contract;
  • fulfilling our legal obligations;
  • processing based on your consent where required (for example, for certain marketing communications or specific cookie/analytics settings).

Personal data processing is governed by the Law of Ukraine "Про захист персональних даних" від 01.06.2010 № 2297-VI.

Electronic transactions (if applicable)

If booking/sale is conducted via our website as an electronic transaction and we provide offer/contract terms online, we disclose the required provider/seller information for the ordering process. The relevant legal basis is the Law of Ukraine "Про електронну комерцію" від 03.09.2015 № 675-VIII.

Consumer complaint handling and out-of-court dispute resolution (if applicable)

If you are a consumer and the relationship qualifies as a distance contract, we provide pre-contract information and support complaint handling and out-of-court dispute resolution paths as required by Ukrainian consumer protection law. The relevant legal basis is the Law of Ukraine "Про захист прав споживачів" від 10.06.2023 № 3153-IX.

Cookies and analytics

We may use cookies or similar technologies to operate the website and to understand performance. Where cookie/analytics processing requires consent, we will request it and allow you to adjust your preferences.

You can typically control cookies through your browser settings. Disabling cookies may affect certain website functions.

Who we share personal data with

We may share personal data only when necessary, for example:

  • with service providers acting on our instructions (e.g., hosting or technical support);
  • with relevant counterparties involved in fulfilling a booking request (e.g., suppliers), only to the extent required;
  • when required by law or to protect our legitimate interests (within the limits of applicable law).

International data transfers

We may process data using hosting or service providers that are located in other countries. Where applicable, we take steps to ensure an appropriate level of protection for personal data transfers and rely on lawful mechanisms recognized under applicable Ukrainian law.

How long we store personal data

We keep personal data for as long as necessary to fulfill the purposes described in this policy, including responding to your inquiry, managing any contract relationship, and complying with legal record-keeping requirements. After that, we delete or anonymize data in accordance with our internal retention procedures.

Your rights

Under Ukrainian law, you may have rights such as:

  • access to your personal data;
  • request correction of inaccurate or incomplete data;
  • request deletion (where applicable);
  • object to processing in certain cases;
  • withdraw consent where processing is based on consent (without affecting lawfulness before withdrawal).

To exercise your rights, contact us using the details in the “Who is the data controller” section.

Contact for data protection requests

For privacy-related requests, including requests to access, correct, or delete personal data, contact:

kubelogicnet.com (PE)

Address: 12 Bohdana Khmelnytskoho St, Kyiv, 01001, Ukraine

Email: contact@kubelogicnet.com

Phone: +380 735 496 8580